Dec 6, 2018

The learning curve design problem Issue 82

• Case study
  New York Times: Reimagining the Morning Briefing

  A cross-functional team figured out how to push a prized and popular product forwardand discovered a new way for The Times to reinvent itself

• Conversational UI
  The User Experience of Chatbots

  Most chatbots guide users through simple linear flows leaving users with a hard time whenever they want to deviate those flows.

• Conversational UI
  How to Prototype Voice Experiences that Delight Users

  Any good user experience starts with a simple user flow. For voice experiences, this is called a sample dialogue.

• Strategy, User Research
  Feature Audit: A guide to focusing on what really matters for your product

  When was the last time you did a feature audit?

• Case study, Persuasive Design
  How and When to Use Gamification in UX

  A pile of great case studies on how gamification is best applied in web and mobile UX

• Process
  Product Roadmaps: Love, Hate ( Hate)

  Far too often a roadmap gets confused for a project plan. Its not a commitment to release dates or timelines for features.

• Microcopy
  A mega list of UX writing resources

  If you're interested in content design or UX Writing you need this article

• User Research
  Benchmarking in UX research

  Guide: Test how a website or app is progressing over time

• User Research, Experiments
  When you marry your first idea, you divorce your user

  The Problem: Starting with a solution and trying to prove the problem

• Persuasive Design
  The learning curve design problem

  Getting people to use your product requires more than onboarding it demands a transition plan.

• Artificial intelligence
  How good are UIs driven by Machine Learning?

  Study: People interacting with systems built on machine-learning algorithms had weak mental models and difficulties making the UI do what they want.

• Persuasive Design, Design Patterns
  Designing for Meaningful Social Interactions

  The age of cheap like-hunting needs to come to an end.

• Design Patterns
  Best practices: Navigation Design

  Create navigation systems empowering users to truly interact with your product.

• Design Patterns
  Optimizing emails with the right customer feedback

  Learn what questions to ask, where to ask them and how to gather the data.

• Strategy
  Write first: The craft of content-first design

  Learn how to create powerful products by examining your content and creating meaning for your users.

• Persuasive Design
  7 Principles That Influence Our Behaviour

  7 powerful persuasive Patterns illustrated and explained