Feb 27, 2020

Evidence vs Instinct in Design Issue 110

• User Research
  Guide to Qualitative UX Research

  Is it better to choose quality over quantity? Or is it about finding the right balance between both?

• Design Patterns
  Information Scent: How Users Decide Where to Go Next

  When deciding which links to click on the web, users choose those with the highest information scent .

• Process
  UX Workshops vs. Meetings: What's the Difference?

  Meetings are for sharing information; workshops are for solving a problem or reaching an actionable goal. We compare the differences in purpose, scope, length, structure, and preparation time for workshops and meetings.

• Tools, User Research, Case study
  The trick we use to make research findings memorable at Monzo

  A little trick for how to communicate exploratory research findings

• User Research, Process
  UX debt 101

  Like tech debt, UX debt accumulates over time and, if left unaddressed, leads to amplified user problems and costly cleanup efforts.

• Design Principles
  Mental models for designers

  Mental Models: Simple explanations of how something in the world works. Like supply and demand, which helps us understand the economy, or the 80/20 rule, which helps us understand cause and effect.

• Defining Design System Contributions

  Time to Separate the Small-and-Quick from Larger Things

• User Research, Experiments
  Using evidence and instinct in design

  Confidence over validation. Validation happens only in the live environment, when your software has been released into the wild.